Many of our applications generate logs to help us fix problems. If the application generates a log, it can be accessed via the Help menu. Please include a log with your report if it is available.
Please paste any error messages or log files into the box below:
General description of the problem (including steps to reproduce if possible): *
* denotes a required field.
If you are posting an installer bug, please include the installer log by going to Window > Installer Log.
If you would like a reply, please include your email address in one of the boxes above. Although this is optional, it is worthwhile because the issue can be repaired a lot faster if we are able to ask you for additional information as required. You will not be added to any mailing lists and your address will not be shared with third parties.
